SMS / Text Messaging Privacy Policy

At Araujo Immigration Law, we prioritize client confidentiality and privacy. This SMS / Text Messaging Privacy Policy explains how we collect, use, disclose, and protect information related to SMS (Short Message Service) communications, including messaging conducted through 10DLC.

SMS messaging may be used to facilitate communication between Araujo Immigration Law, its attorneys, authorized staff, and clients or prospective clients.

1. Information We Collect

When you opt in to receive SMS messages from Araujo Immigration Law, we may collect the following types of information:

A. Personal Information

• Phone number

• Name

• Email address, if provided

B. Case-Related Information

• Case number or client identification information, if applicable

• Relevant information necessary for effective communication regarding your inquiry, appointment, or immigration matter

C. Message Data

• Content of SMS messages sent and received

• Delivery status of SMS messages

• Interaction data related to SMS communications

2. How We Use Your Information

We use information collected through SMS communications for client communication, case management, and related purposes, including:

A. Communication

• Providing appointment reminders, case updates, and other important information

• Responding to client or prospective client inquiries

• Communicating information related to your immigration matter

• Providing information necessary to coordinate services

B. Service Improvement

• Understanding and analyzing the use of our SMS communication services

• Improving our communication methods to better serve our clients

C. Legal Compliance

• Complying with applicable laws and regulations

• Responding to lawful requests and legal processes

3. SMS Consent and Sharing of Information

SMS consent is not shared with third parties or affiliates for marketing purposes.

Phone numbers collected for SMS communications will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

We will not share, sell, or disclose information collected through our SMS communications except in the following circumstances:

A. Service Providers

We may share information with trusted third-party service providers that assist us in providing or operating our SMS communication services.

These service providers may only use the information as necessary to provide services on our behalf and are required to appropriately protect the information they receive.

B. Legal Requirements

We may disclose information when required by applicable law or in response to a valid legal request, such as a subpoena, court order, or government demand.

4. Security of Your Information

We take reasonable measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, SMS communications and other methods of electronic transmission cannot be guaranteed to be completely secure. You should avoid sending highly sensitive or confidential information by text message unless specifically requested or an appropriate secure method has been provided.

5. Your Rights and Choices

A. Opt Out

You may opt out of receiving SMS messages from Araujo Immigration Law at any time by replying STOP to any message.

After opting out, you will no longer receive SMS messages from us unless you subsequently provide consent to receive them again.

For assistance, reply HELP or contact us at:

info@araujoimmigrationlaw.com

B. Access and Correction

You may request access to or correction of your personal information by contacting us at:

info@araujoimmigrationlaw.com

6. SMS Messaging Terms

By opting in to receive SMS messages from Araujo Immigration Law through a website form or other method, you agree to receive text messages related to your communications with our firm.

Messages may include appointment reminders, responses to inquiries, case-related communications, requests for information, and other service-related communications.

Message frequency varies. Message and data rates may apply.

Reply HELP for help.

Reply STOP at any time to opt out.

Consent to receive SMS messages is not a condition of purchasing or receiving legal services.

For additional information about how we handle your personal information, please review our Privacy Policy:

https://araujoimmigrationlaw.com/privacy-policy

7. Changes to This Policy

We may update this SMS / Text Messaging Privacy Policy from time to time.

Any changes will become effective when the revised policy is posted on our website or otherwise communicated as appropriate.

We encourage you to review this policy periodically for updates.

8. Contact Us

If you have questions or concerns regarding this SMS / Text Messaging Privacy Policy or our privacy practices, please contact us:

Araujo Immigration Law

Phone: 1 909 922 7529

Email: office@araujoimmigrationlaw.com

Website: www.araujoimmigrationlaw.com